Abstrak/Abstract |
The technical assignment User Research to Identify Public User Needs for An Enhanced
Impact-Based Warning Service “Enhancing Impact-based Early Warning Services in
Indonesia” commenced on March 18, 2022. The overarching goal of this technical
assignment is to provide advisory services and technical inputs to plan, design, and deliver
user research to capture the diverse user needs for hydrometeorological IBFWS Indonesia.
The results are expected to serve as a baseline for the Roadmap for Enhancing IBFWS
Indonesia, led by the World Bank, which will outline a clear roadmap towards a fully
operational and sustainable nationwide IBFWS. The result of this technical assignment
intends to support policy makers of the Government of Indonesia, especially the Indonesian
Agency for Meteorological, Climatological and Geophysics (BMKG), to determine the
strategies, refine the technical design, and inform future investments in
hydrometeorological early warning systems and emergency management capabilities.
This user research will involve stakeholder assessment, including government
ministries/agencies at the national and subnational level, private sectors, NGOs, media, and
the public, to identify their roles, needs, and demands and identify gaps for effective and
relevant IBFWS products.
The final report outlines the findings of the technical assignments using data from online
and offline surveys, field visits, and numerous discussions and analyses. Identification of
the gaps and challenges of IBFWS implementation in Indonesia is addressed by four main
topics: BMKG Signature user activities; other weather forecasting users; Impact-Based
Weather Forecast and Early Warning Disaster: Communication and Dissemination of
Warnings Information; and user’s expectations for the hydrometeorological IBFWS.
Several key points are derived from the study's findings and results, which outline the
behavior and characteristics of both existing and non-users of the BMKG Signature when
interacting with hydrometeorological forecast and weather information. Based on the user
needs gathered during the research process, the study also formulates recommendations for
implementing IBFWS in Indonesia. |