| Penulis/Author |
KUSMIARTO (1) ; Prof. Ir. Trias Aditya K.M., S.T., M.Sc., Ph.D., IPU., ASEAN Eng. (2); Ir. Djurdjani, M.S.P.,M.Eng., Ph.D., IPM. (3); Ir. Subaryono, M.A., Ph.D. (4) |
| Abstrak/Abstract |
In 2020, digital transformation was a major theme to commemorate Indonesia’s main
agrarian law’s anniversary. This theme is a reminder of the need to fully implement digital services
to improve the quality of land registration products that are cheap, easy to operate, perform quickly,
and are trusted by the community. However, no research has comprehensively assessed the readiness
of the digital transformation of land services in Indonesia. This paper aims to evaluate the readiness
of a land office to achieve digital transformation visions. Here, we apply the Digital Governance
Assessment Framework (DGRA), adapted to the land service sector, as the basis for conducting this
evaluation. The nine core indicators of the DGRA toolkit are used as a basis for assessment. Desk
studies were conducted to identify formal legislation and to find the technical specifications. Direct
observations and in-depth interviews were conducted with stakeholders to find user needs and
evaluate the implementation of current regulations on the land service business process. Quality
assessment was carried out on land registration data at the Land Office of Yogyakarta City as a
sample. The quality assessment results indicate a problem with completeness, conformity, consistency,
accuracy, duplication, and integrity. In conclusion, the readiness level still needs improvement,
especially in the indicator related to Cyber Security, Privacy, and Resilience (1.0). Even though the
Leadership and Governance, User-Centered Design, and Public Administration Reforms and Change
Management sections shows a reasonably high score (2.0), other core sections, namely Technology
Infrastructure (1.7), Legislation and Regulation (1.4), Data Infrastructure, Strategies, and Governance
(1.8) are mediocre, and therefore they need improvement. |
