| Abstrak/Abstract |
In the digital era, the effective management of
higher education institutions (HEIs) is increasingly reliant
on data-driven insights. The management and leadership of
higher education institutions need to monitor the attainment
of their Key Performance Indicators (KPIs) to understand
their performance. Therefore, this study explores the design
and implementation of a dashboard system for monitoring
digitalized HEIs, focusing on a Faculty of Engineering in an
Indonesian University as a case study. Using the Dashboard
Design Process methodology, this study details the stages of
defining user requirements, prototyping, building, and deploy-
ing a user-focused dashboard. This study also explores the
testing of the developed dashboard using the Black Box Test,
Usability Test, and User Experience Questionnaire (UEQ). The
implemented dashboard offers comprehensive visualization of
the KPIs data as well as insights into performance at 3 different
levels, which are faculty, field, and department. The result of the
testing shows that this dashboard have 100% functionality and
a good usability score with 0.103 goals/s in time-based efficiency,
77.1% overall relative efficiency; 90,1% completion rate; and
9,9% error rate; also 1,35; 1,31; 1,48; 1,21; 1,40; and 1,23 in
the scale of attractiveness, perspicuity, efficiency, dependability,
stimulation, and novelty accordingly. |
